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Privacy Policy

This Privacy Policy explains how Coastline Flight Simulator Fan Site (“we”, “us” or “this website”) collects, uses, stores and protects personal information when you browse our pages or contact us.

Last updated: 21 September 2026

1. Who we are and how to contact us

Coastline Flight Simulator Fan Site is an independent fan-created website dedicated to game information, exploration and guides. It is not an official website and is not affiliated with or endorsed by the game’s developers, publisher or rights holders.

This website does not sell products, process payments, provide game downloads or operate an online store. It provides informational fan content and a contact route for feedback and questions.

For privacy-related questions, requests or complaints, you may contact us using any of the channels below:

2. Scope of this policy

This policy applies to personal information collected through this website, including informational pages, the contact form, email correspondence and essential browser storage used to remember that the site preference notice was accepted.

This policy does not apply to third-party websites, platforms or services that may be linked from our pages. Those services are governed by their own privacy notices. We encourage you to review the privacy practices of any third-party site you visit.

Website payments, checkout, subscriptions and in-game purchases are not provided on this fan site. We do not collect payment card details and you should never send payment credentials through our form or email.

3. We do not sell personal information

This fan site does not sell, rent or trade personal information. We do not share personal information with third parties for their independent marketing purposes.

Information submitted through the form or email is used to review and respond to messages, to operate and protect the website, and to comply with applicable legal obligations.

4. Personal information we may collect

4.1 Information you submit through the contact form

When you send a message, we may collect the following fields:

  • full_name — your name
  • email — an email address for reply when appropriate
  • request_type — message type
  • platform — selected topic area
  • game_title — subject or topic detail
  • preferred_reply — preferred reply route
  • message — your written message
  • consent — confirmation that the message may be reviewed

Operational fields may include form_type, origin_page and started_at. A honeypot field named company should remain blank and is used only to help detect automated spam submissions.

4.2 Information you provide by email or phone

If you contact us by email or phone, we may process the contact details and content you choose to share so that we can respond and keep a record of the enquiry where needed for follow-up or security.

4.3 Technical and security data

When a request is processed, a SHA-256 hashed IP address and user-agent string may be stored for security, abuse resistance and troubleshooting. Server logs may also record limited technical information such as request time, page path and browser type.

4.4 Essential browser storage

The site may store a simple preference marker in your browser so the site preference notice is not shown repeatedly. Further detail is available in our Cookie Policy.

4.5 Information we do not intentionally collect

We do not intentionally collect payment card numbers, government identity documents, passwords, activation keys or special-category sensitive data. Please do not include such information in messages sent to us.

5. How we use information

We use personal information for the following purposes:

  • to review fan feedback and answer questions about site content;
  • to respond according to your preferred reply option;
  • to operate, maintain and improve the website;
  • to detect, prevent and investigate spam, abuse, fraud or security incidents;
  • to keep records needed for legitimate business administration;
  • to comply with applicable laws, regulations or lawful requests.

We do not use personal information to create user accounts for purchases, to process payments, or to deliver digital game files.

Where applicable privacy laws require a legal basis, we rely on one or more of the following:

  • Consent — for example, when you submit the contact form and confirm that we may review your message;
  • Legitimate interests — such as operating an informational fan website, responding to enquiries and protecting the site against abuse, provided those interests are not overridden by your rights;
  • Legal obligation — where we must process or retain information to comply with law.

7. How we share information

We do not sell personal information. We may disclose information only in limited situations, including:

  • to trusted service providers who help host, maintain or secure the website, under confidentiality and data-protection expectations;
  • to professional advisers where reasonably necessary;
  • where required by law, regulation, court order or competent authority;
  • to protect the rights, safety or property of visitors, operators or the public;
  • in connection with a reorganisation or transfer of website operations, subject to appropriate safeguards.

Any service provider processing personal information on our behalf is expected to use it only for the contracted purpose and not for independent marketing.

8. Retention

Messages and related technical records are kept only as long as needed for review, reply, security and legal purposes. Typical contact messages are retained for a limited operational period and then deleted or minimised when no longer required, unless a longer retention period is needed for dispute resolution, security investigation or legal compliance.

Essential browser preference markers remain on your device until you clear them or until the browser storage expires according to browser settings.

9. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. These measures may include restricted access to storage locations, hashed identifiers for certain technical records and routine review of submission handling.

No method of transmission or storage is completely secure. If you believe your information has been compromised in connection with this website, please contact us promptly using the details in section 1.

10. International processing

This website is operated from Australia. If you access the site or contact us from another country, your information may be processed in Australia or in other locations where hosting or support infrastructure is provided. Where cross-border processing occurs, we take steps appropriate to the circumstances to protect personal information.

11. Your rights and choices

Depending on applicable law, you may have rights to:

  • request access to personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of information you submitted, subject to legal or operational retention needs;
  • object to or restrict certain processing;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a relevant data-protection or consumer authority.

To exercise these rights, contact us by email at [email protected], by phone at +61 477 732 651, or through the contact form. We may need to verify your request before responding.

You may also clear browser storage through your device settings. After clearing storage, the site preference notice may appear again.

12. Children’s privacy

This website is intended for a general audience interested in flight-simulation game information. It is not directed at children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will take reasonable steps to delete it.

13. Third-party links and advertising disclosure

Our pages may contain links to external websites for reference only. We are not responsible for the privacy practices or content of those third parties.

If advertising campaigns (including Google Ads) direct visitors to this website, those campaigns are intended to promote access to informational fan-site content. Advertising platforms may collect data under their own policies when ads are shown or clicked. This Privacy Policy covers information handled by our website itself.

14. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated “Last updated” date. Continued use of the website after an update constitutes notice of the revised policy for ordinary browsing, except where additional consent is required by law.

15. Contact for privacy matters

If you have questions about this Privacy Policy or about how we handle personal information, contact: